Highly accomplished, multi-lingual IT Management Executive, successful in directing multi-million dollar international technology projects in the automobile manufacturing, banking, and chemical industries. Led integration projects during merger and acquisition of Daimler / Chrysler, Vereinsbank / Hypobank. Designed and implemented new international warranty application systems in Japan and Latin America. Fluent in English, German, French, Spanish, and Italian. Holds Bachelors and Masters Degrees in Business and IT.
Drove outsourcing initiative for IT operations aimed at increasing customer satisfaction index. Commenced company-wide communication initiative for internal customers, monthly e-mail magazine, and IT intranet platform that served as a comprehensive project tracking method. Significantly improved IT services while reducing IT costs by 12%.